One Click Life is proud to announce that we have been officially awarded ISO/IEC 27001 certification. ISO 27001 is the internationally recognised gold standard for information security management.
This achievement reflects year of rigorous work across our technology, compliance, governance, and operations teams and frameworks. The ISO 27001 certification confirms what our customers already expect from us: their data is taken seriously, protected properly, and managed responsibly.
What is ISO 27001?
ISO/IEC 27001 is the global benchmark for Information Security Management Systems (ISMS). It sets out a comprehensive framework for how organisations must identify, manage, and continuously improve the protection of sensitive information.
This includes:
- Personal and financial customer data
- Tax and identity information
- Internal systems and intellectual property
- Third-party integrations and data flows
Importantly, ISO 27001 is not a one-off checklist. The certification requires ongoing monitoring, testing, internal audits, and continuous improvement of systems and processes.
Why ISO 27001?
ISO 27001 is widely regarded as one of the most demanding certifications an organisation can undertake, particularly for fintech and digital platforms providing financial products and services such as online tax, cash advances and superannuation.
To pass the certification One Click Life had to demonstrate and prove adequate controls, governance and independent review.
Enterprise-grade security controls
- Formal risk assessments across all systems and processes
- Documented security policies and procedures
- Strong access controls, encryption, and incident response plans
Governance and accountability
- Clear ownership of information security at leadership level
- Staff training and awareness programs
- Defined escalation and breach-management processes
Independent external auditing
- Detailed evidence testing by accredited ISO auditors
- Real-world validation that controls operate as designed
- Zero tolerance for “paper compliance” — controls must actually work
Many organisations fail on their first attempt due to the depth of evidence required, gaps in documentation, or inconsistent operational practices.
Achieving certification confirms that One Click Life meets the standard in practice, not just in theory. We do what we say, true to one of our core values: No bullshit.
What This Means for Our Customers
ISO 27001 certification gives our customers confidence that:
- Their data is protected using globally recognised best practices
- Security is embedded into how we design products and services
- Risks are proactively identified and managed
- We are held accountable through regular independent audits
For customers trusting us with their online tax returns, cash advances, superannuation, financial information, and personal data, this certification is a powerful assurance that security and privacy are non-negotiable priorities.
Thank You
This milestone reflects the dedication of our internal teams and partners who worked tirelessly to meet one of the toughest international standards. Most importantly, it reinforces our promise to customers:Simple. Secure. Built for real people
